ACADEMIC SERVICES CENTER: 4th FLOOR OF LIPSOMB LIBRARY
All Tutoring through the ASC is entirely free (and stigma free) to all Randolph students--our tutors often tutor each other!
New to WConline? FOLLOW THESE STEPS TO EASILY REGISTER FOR YOUR FREE ACCOUNT:
- Click "Register for an account" (above the sign-in fields) and complete the required form. Make sure to use your RC email but create a NEW password!
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Log in: Log in with your RC email address and the password you just created. Passwords for WCOnline do not sync up with your RC account, so if you ever forget your password, please click "reset password."
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HOW-TO BOOK TUTORING APPOINTMENTS
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Log in & select the desired subject or resource from the drop down menu at the top of the page.
- Once in the desired schedule:
- click on a time slot that works for you (available times are the white blocks).
- fill out the pop-up appointment window and choose your options for Face-to-Face, Online, or eTutoring (options vary depending on resource). (TAKE NOTE: of the Location under your tutors profile, this is where you’ll meet for in-person appointments).
- click "Create Appointment," and you’re all set!
In-person appointments: meet your tutor at your scheduled appointment time at the location listed on the tutor’s WCOnline profile
Online appointments: log back into WCOnline, click on your scheduled appointment block, then click "Start or Join Online Consultation" to enter a shared module with your tutor. You will be able to share a chat pane, whiteboard, and an audio/video function with your tutor.
eTutoring Appointments: WRITING TUTORS ONLY: select "eTutoring" when booking, then upload your paper after making this appointment. Next, watch your email for a notification that your appointment has been modified or that someone has responded to your paper. Perfect for busy schedules as you do not have to be present online or in-person!
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Having issues, questions, or don’t see what you are looking for?
Email Maggie Rolf the ASC’s Program Coordinator!
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Keep in mind...
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In the department's schedule, use the “Limit to” pull-down menu to find your course.
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If you see "(SEE [blank] SCHEDULE for APPT)" and “Administration Only” against a tutor's name, the tutor tutors multiple areas. Go to the referenced schedule to book a session in the tutor.
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Cancelling Appointments: you must cancel at least 3 hours before your appointment. Otherwise, you will be marked as a "No-Show." If you receive two "No-Shows", you will be locked out of the system and will need to contact the ASC to unlock your account.
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You cannot schedule an appointment for the current day (except for Writing and STEM Lab walk-in appointments), but you can schedule them from 9:00AM the following morning.
